Your Guide to Hiring Unarmed Security for Your Business

Ensuring the safety and security of your business is a top priority, and hiring unarmed security is one of the most effective ways to create a safe environment without the need for forceful measures.

Whether your business is located in a bustling urban center like Los Angeles or a quieter commercial area, unarmed security guards provide a professional and approachable presence that can deter crime, foster trust, and support daily operations. But how do you determine the right security guard or company for your needs?

Learn the essential factors to consider when hiring unarmed security, so you can make an informed decision and protect your business effectively.

What Do Unarmed Security Guards Do?

Unarmed security personnel are tasked with observing, reporting, and de-escalating situations, ensuring the safety of employees, customers, and visitors. While they do not carry weapons, they are trained to handle a wide range of scenarios using communication, conflict resolution, and situational awareness.

From monitoring entry points to patrolling parking lots and assisting with customer inquiries, unarmed guards provide a proactive presence that helps businesses maintain order and deter unwanted activity. When hiring unarmed security, it’s essential to look for professionals who can balance these responsibilities with a welcoming and approachable demeanor.

What You Need to Consider When Hiring Unarmed Security

The decision to hire unarmed security for your business is a significant one. Here are the key criteria to evaluate as you narrow down your options:

1. Reputation and Experience

A security company’s reputation is one of the most important factors to consider. Look for providers with a strong track record of delivering reliable and professional services. Read reviews, ask for references, and seek testimonials from other business owners, especially those in the Los Angeles area, to gauge the company’s reliability and expertise.

Experience is also critical. Companies that have been in the industry for years are more likely to have well-trained personnel and proven procedures in place. An experienced security guard or company will know how to adapt to different business environments and anticipate potential challenges before they arise.

2. Training and Certification

When hiring unarmed security, it’s essential to ensure that the guards have received proper training and certification. Quality training programs cover a wide range of skills, including:

Conflict Resolution
Emergency Response
Situational Awareness
Communication Techniques
Customer Service

Guards who have undergone rigorous training are better equipped to handle complex situations and represent your business professionally. Ask potential security providers about their training requirements and whether their guards hold any certifications relevant to the Los Angeles area or state-specific regulations.

3. Professional Appearance and Communication Skills

First impressions matter, especially for businesses that rely on customer interactions. Security guards are often the first point of contact for visitors, so it’s important to hire individuals who project professionalism. Look for guards who wear clean, well-maintained uniforms and exhibit courteous, respectful behavior.

Strong communication skills are another must-have quality. Unarmed security personnel should be able to interact effectively with employees, customers, and law enforcement if necessary. Clear and concise communication is vital for maintaining safety and order, whether directing guests, addressing concerns, or documenting incidents.

4. Adaptability and Industry Expertise

Every business is unique, and your security needs may differ based on factors such as location, industry, and operating hours. For instance, a retail store in downtown Los Angeles may require guards with experience in high-traffic environments, while a corporate office might prioritize access control and confidentiality.

When hiring unarmed security, look for providers that can tailor their services to your specific needs. Discuss your expectations upfront and ask about the company’s experience working in similar industries. Their ability to adapt to your requirements will ensure a seamless integration of security services into your daily operations.

While a great option, unarmed security can present certain challenges. Learn how to beat them.

5. Technology and Tools

While unarmed security guards rely primarily on their training and presence, the integration of modern technology can significantly enhance their effectiveness. Ask security providers about the tools and systems they use to support their services, such as:

Surveillance cameras and monitoring systems
GPS tracking for patrol routes
Digital reporting platforms

These tools not only improve accountability but also provide you with valuable insights into how your security measures are being implemented. A forward-thinking security company will leverage technology to deliver more comprehensive and efficient protection.

6. Insurance and Liability Coverage

When hiring unarmed security, it’s crucial to verify that the provider has adequate insurance and liability coverage. This protects both you and the security company in case of accidents or unforeseen incidents. Review the company’s insurance policies and confirm that they meet your business’s requirements before signing a contract.

7. Transparency and Communication

A strong partnership with your security provider is built on transparency and open communication. Look for companies that prioritize clear and consistent updates, whether it’s through regular check-ins, detailed incident reports, or real-time alerts. This level of transparency not only keeps you informed but also builds trust and confidence in the services being provided.

Qualities of an Exceptional Security Guard

In addition to evaluating the security company as a whole, it’s important to consider the individual qualities of the guards who will be working on your premises. Here are some key attributes to look for:

Alertness and Attention to Detail: Guards should be highly observant, able to spot unusual behavior or potential risks before they escalate.

Calm Under Pressure: The ability to stay composed and make sound decisions in high-stress situations is essential for effective security.

Integrity and Dependability: Look for guards who demonstrate honesty, reliability, and a strong work ethic.

Empathy and Approachability: Guards should be approachable and able to connect with people, creating a positive impression of your business.

These qualities ensure that your security personnel can handle challenges professionally while fostering a safe and welcoming environment for everyone.

Making the Final Decision

Once you’ve reviewed your options and gathered the necessary information, it’s time to make a decision. Keep these final tips in mind when hiring unarmed security:

Request a Site Assessment: Many security companies offer free site assessments to evaluate your property and recommend the best solutions. Take advantage of this opportunity to get tailored insights.

Review Contracts Carefully: Ensure that the contract clearly outlines all services, costs, and expectations. Don’t hesitate to ask questions or request adjustments if needed.

Meet the Team: If possible, meet the guards who will be assigned to your business. This allows you to gauge their professionalism and compatibility with your company’s culture.

By following these steps, you can confidently choose a security partner that aligns with your goals and provides the protection your business deserves.

Secure Your Business with Confidence

Hiring unarmed security is a smart investment in your business’s safety and success. By considering factors such as reputation, training, adaptability, and technology, you can select a provider that meets your needs and exceeds your expectations. Whether you’re based in Los Angeles or elsewhere, taking the time to evaluate your options will ensure that your business is in capable hands.

Choose Blackwater Public Safety

At Blackwater Public Safety, we specialize in providing tailored security solutions for businesses of all types in the Greater Los Angeles area. Our unarmed security guards receive specialized training under SB 1626, focusing on critical aspects of school safety.

This training equips our guards to manage roles and responsibilities within their authority, resolve conflicts peacefully, and respond effectively to emergencies like natural disasters. Contact us today to learn how we can help protect what matters most.